How should IT handle repeated out-of-office requests for employees?
I support a client with roughly 1,000 users, and department heads regularly submit tickets asking IT to set automatic out-of-office replies for employees who forgot to do it…
Microsoft 365
Is the Microsoft 365 Admin Center down across multiple regions?
I'm in Vancouver, British Columbia, and the Microsoft 365 Admin Center is unavailable for me. Is anyone else seeing the same issue, and are other services such as…
How should IT handle repeated out-of-office requests for employees?
I support a client with roughly 1,000 users, and department heads regularly submit tickets asking IT to configure out-of-office replies for employees who forgot to do it themselves.…
Why can’t I create a new Microsoft app password anymore?
I'm setting up a new administrator for a client's church management and mailing application. The application sends email through SMTP but does not support OAuth, so it requires…
What tools and practices work well for realistic internal phishing simulations?
I work at a small company that uses Microsoft 365 and want to run authorized phishing-awareness campaigns. We would like to measure the campaign funnel—delivery, opens, clicks, and…
Synology Active Backup Still Fails on Microsoft 365 Archive Mailboxes Despite EWS Being Enabled
Has anyone run into this issue after applying Microsoft's recommended EWS configuration for Synology Active Backup for Microsoft 365? EWS is enabled at the tenant and mailbox levels,…
Why can’t I create new Microsoft app passwords anymore?
I'm supporting a client whose church administration software sends mailing-list emails through SMTP and only supports basic authentication with an app password. The vendor does not currently support…
How can I build and publish an Azure Marketplace SaaS product with little funding?
I'm planning a SaaS product that integrates with the Microsoft 365 ecosystem. I have a concept and some initial tests, but very little funding, and I'd like to…
How do you verify Microsoft 365 access after an employee changes departments?
I'm trying to improve our process when someone moves between departments. Their access may involve security groups, Teams, SharePoint sites, shared resources, and mailbox permissions. What's the best…
Is the Microsoft 365 Admin Center down for anyone else?
I'm in Vancouver, British Columbia, and the Microsoft 365 Admin Center is currently unavailable. Is anyone else seeing the same issue, or does it seem limited to a…
Can Two Microsoft 365 Tenants Share Mail Flow During a Partial Migration?
Our company is merging with another organization, but only some users are moving to a new Microsoft 365 tenant. Half of the mailboxes will remain in the old…
How can I build and publish a SaaS product on Azure Marketplace with little funding?
I'm planning a SaaS product that integrates with Microsoft 365. I have a concept and some initial tests, but no funding yet. I'd like to build a proof…
Has anyone else been seeing recurring “Access Denied” errors in New Outlook?
We manage several Microsoft 365 environments, and over the past month users across different tenants have randomly reported that Outlook displays an "Access Denied" badge instead of their…
When do we need Agent 365 for a Copilot and agent rollout?
Management wants to standardize on Copilot and enable agents across the organization. I'm trying to understand the security and governance differences between the user-facing Copilot subscription and Agent…
Synology Active Backup still gets 403 errors when backing up Microsoft 365 archive mailboxes
Has anyone fixed the Microsoft 365 EWS policy settings from Synology's troubleshooting guidance but still been unable to back up archive mailboxes with Active Backup for Microsoft 365?…
How do you verify Microsoft 365 access after an employee changes departments?
I'm trying to build a reliable process for moving employees between departments in Microsoft 365. A department change can affect security groups, Teams, SharePoint sites, OneDrive, and mailbox…
Why Is Exchange Still Sending Approval Requests After I Removed That Action?
I'm trying to clean up a large group of spam messages from various senders that share similar wording, but I only want the rule to apply to messages…
Where should I start learning Microsoft 365 administration in 2026?
I'm a software developer looking to restart my career in systems administration, with a focus on Microsoft 365. I've watched various videos and tutorials, but I'm unsure how…
Random “Access Denied” Errors in New Outlook Across Multiple Microsoft 365 Tenants
We manage several Microsoft 365 environments, and over the past month users in different tenants have intermittently reported that Outlook displays an "Access Denied" badge instead of their…
Why Is My Exchange Mail Rule Still Sending Approval Requests?
I created a Microsoft 365 Exchange rule to permanently delete messages addressed to specific people when they contain one of several distinctive spam phrases. The rule is configured…