What’s the expected response when you’re on call but away from your laptop?
Suppose you're the on-call SRE or DevOps engineer for the week and you're out with friends when a production alert fires. How quickly are you normally expected to…
on-call
How Do Teams Measure On-Call Health?
I've noticed that while many teams track incident and system health effectively, they're often not paying attention to how on-call duties can take a toll on their members…
What really happens when a deployment fails in the middle of the night?
I'm trying to get a clearer idea of what happens during on-call operations, especially regarding deployments, rollbacks, and handling incidents. I'm looking for insights from anyone involved with…
What are the main frustrations with on-call management tools like PagerDuty or incident.io?
Hey everyone! We're a small startup looking to build a simplified version of PagerDuty that gives SREs and DevOps engineers full control over workflows rather than leaving it…
How Can I Set Up SMS Alerts for On-Call Staff?
I'm trying to find a reliable way to send SMS notifications to on-call staff when our server goes down. The idea is that after a service interruption, we…
How Can We Effectively Manage 24/7 Coverage with Just Three People?
We're trying to figure out the best way to manage a 24-hour on-call schedule with just three of us. Our normal working hours are from 7 AM to…