How do you securely handle password resets requested by phone?
I work at a state university where Microsoft SSPR is available, but the help desk still receives calls from users who need assistance resetting a password. Our current…
password resets
How do you securely handle password resets requested by phone?
I work at a state university where Microsoft SSPR and other self-service options are available, but the help desk still receives calls from users who need assistance resetting…
What’s the best way to handle after-hours access and account emergencies as a solo sysadmin?
I'm the only sysadmin at a small company of about 80 users. We primarily use Microsoft services, I normally work from the office, and I only take my…