When operating production systems, there is usually plenty of telemetry available: metrics, logs, traces, alerts, deployment records, and dependency information. The difficult part is often connecting those signals…
I recently uploaded gateway configuration for a client after deploying the setup they had approved across every environment, from development through production. That approach had been working for…
I'm trying to understand what actually happens during a production incident. Suppose I'm on call at 2 AM and get paged because checkout is failing. We may already…
Many production incidents eventually appear to line up with a deployment, configuration update, infrastructure change, or scaling event. Once you've identified a likely change, what do experienced teams…
When production suddenly starts behaving differently, how do experienced on-call teams determine what changed, when it changed, and whether it was intentional? The cause could be a deployment,…
I've been working as an engineer for a few years, and one thing I've noticed is the lack of opportunities to practice dealing with real production issues without…
I'm really curious about the day-to-day operations of DevOps teams within companies. While there's plenty of online content focusing on tools like CI/CD, Docker, and Kubernetes, I find…
I'm a backend engineer who's been developing LLM-based agents for enterprise applications for the past year. Recently, we had a production disaster when one of our agents got…
I've noticed that in many small teams and startups, most production incidents occur during infrastructure changes rather than application code changes. Even when using Infrastructure as Code (IaC)…