I received a phishing email that appeared to come from someone I trusted and accidentally downloaded and ran an EXE file. It installed ScreenConnect, a remote-access program. I…
I work for an education company and need to provide occasional basic technical support to students, such as helping with Microsoft Office or formatting essays. Our previous IT…
I work for an education company and provide occasional technical help to students, such as installing Microsoft Office or formatting documents. Our previous support provider had a web…
Has anyone else seen Microsoft Defender detect ScreenConnect.ClientService.exe as Wacatac within the past day? Our managed detection and response provider believes the file is malicious, while ConnectWise support…
I bought a new laptop about two weeks ago and only noticed today that UltraViewer was installed. I'm certain I didn't download it myself. How could it have…
I'm worried that someone might be hacking into my phone and tracking my location or accessing my Wi-Fi and door camera. Is there a way for me to…