How can I troubleshoot slow Outlook Online Mode on a terminal server?
We have an offsite terminal server that has always used Outlook Classic in Online Mode, so switching to Cached Mode is currently not practical. For roughly the past…
shared mailboxes
How do you handle email sent to unlicensed administrator accounts?
We have roughly 145 administrator identities whose addresses use a `.admin` suffix. Because those accounts cannot share the same primary email address as the users' normal accounts in…
Why Doesn’t Microsoft Graph Support Group Mailboxes?
I was asked why the Outlook Mail API in Microsoft Graph can't access group mailboxes. The main reason appears to be that a group mailbox isn't associated with…
Is Outlook suddenly showing permission errors for shared mailboxes?
Has anyone else recently started seeing permission problems with shared mailboxes in Outlook? The mailbox still appears and continues to populate, but opening it produces a message saying,…
Is it possible to add keywords for easier object search in Microsoft 365?
I've noticed that we have several shared mailboxes and groups that have names which don't really match their functions, or have some odd spellings. I'm looking for a…
How to Handle Group-Based Permissions for Shared Mailboxes in Exchange Online?
Hey everyone! I'm looking to switch from user-based to group-based permissions for shared mailboxes in Exchange Online. I'm currently using security groups for other permissions and thought it…
Issues with CodeTwo Signatures in OWA for Shared Mailboxes
Hey everyone, I've been chatting with CodeTwo support about a frustrating issue we're having with signatures in shared mailboxes accessed through OWA (Outlook Web App). Our sales team…
What to Do with Old User Emails at Work?
I joined this company three months ago, and I've noticed they've made some curious choices when it comes to handling old user emails. Instead of removing old user…
What's a Realistic Timeline for Migrating from a Hybrid to a Cloud-Only Environment?
Hey everyone! I've been assigned to transition our hybrid accounts, external contacts, shared mailboxes, and distribution lists completely to the cloud. The goal is to minimize our reliance…
How to Optimize Large Shared Mailboxes in Exchange Online?
Hey folks! I'm looking for some strategies to manage very large shared mailboxes (over 30 GB) in Exchange Online. We're dealing with heavy usage as many users are…
Issues with External Email Forwarding in M365 Shared Mailboxes
I've run into a bit of a snag with external email forwarding for shared mailboxes in M365. Starting Monday, the forwarding functionality suddenly stopped working, and I couldn't…
Does My Client Really Need Licenses for Each Email Domain?
Hey folks, I've got a situation with one of our main clients who has a unique habit of grabbing a ton of domain names that include their company…
How can I check if shared mailboxes are actively redirecting emails?
I'm dealing with several hundred shared mailboxes that have redirect rules set up, but I need to find out if they're actually being used for email redirection. My…
How Can I Manage Shared Mailboxes Between Exchange Online and AD?
I'm trying to clean up my shared mailboxes after migrating them to Exchange Online. A few years back, we moved all our mailboxes from on-prem Exchange to Exchange…