How detailed should a technical SOP be?
My manager rejected an SOP I wrote because it didn't include enough detail. I wrote a step like, "Check the log for entries containing 'Out of memory,'" assuming…
standard operating procedures
How detailed should a technical SOP or runbook be?
My boss rejected an SOP I wrote because it wasn't detailed enough. I documented the action as: check the log for entries containing "Out of memory." He wants…