For an L1 or L2 support engineer, roughly how much of a typical workday is spent testing, troubleshooting, performing root-cause analysis, and identifying and documenting issues? Do these…
I'm starting a new job Monday as a Systems Administrator at a small company, and while I'm excited, I'm also nervous. I have more than five years of…
I've been with my company for almost three years, and for about the past year I've felt increasingly stuck. When I started, I worked on Azure, VMware, Veeam,…
I've been a Level 1 Help Desk technician at a corporate company for a little over three years, and I'm trying to move toward systems administration. Our new…
I've been a Level 1 help desk technician at a corporate company for a little over three years, and I'm trying to move toward systems administration. Our new…
After 15 years in IT, I feel completely burned out. Since my company merged a couple of years ago, my small team has steadily taken on more responsibilities,…
I left my last job supporting IT for a large municipality about a year and a half ago after burning out from public-safety support and being on call.…
I'm 28, a father, and recently transitioned from a career in sales into IT. I began studying independently last February and landed my first IT role as a…
I'm 28, a father, and recently transitioned from sales into IT. I studied independently for several months and started my first IT position as a support trainee less…
I'm in my third year of a game development degree, but I'm starting to question whether programming is the right fit for me. I've loved computers since I…
I've loved computers since I was a kid, especially troubleshooting broken software, installing useful applications, setting up Linux or Windows, maintaining hardware, and learning how operating systems work.…
I'm a U.S. servicemember who learned PowerShell while supporting a highly specialized Windows network. I'm interested in joining the engineering team that develops and maintains the network's large…
I'm a Canadian student about to start a Bachelor of Applied Computer Science program, and I'm worried I'm choosing the wrong path. I'm not interested in becoming a…
I'm starting my fourth semester studying Information Systems Management at Auburn. During the first week of classes, nearly every discussion focused on AI and how heavily it may…
I recently accepted a Junior Systems Administrator position with the same company after about three years on the help desk. I also spent roughly a year serving as…
I'm in a non-technical role within a technology team, but my work requires read access to our staging cluster and write access to testing environments. I'm not a…
I'm in a non-technical role within a technology team, but my work requires read access to our staging cluster and write access to some testing environments. I was…
My manager recently left, and I've been asked to interview candidates for an intermediate systems administrator position while helping move toward a management role myself. I'm comfortable with…
I'm preparing for an early-career Linux systems, fleet operations, or infrastructure engineering interview. The stated areas are live coding, Linux fundamentals, storage and networking, and overall fit. I'm…
I've been working as an IT technician in manufacturing for about four years, but I don't have a degree or certifications yet. My current environment includes Cisco equipment,…