Should I Move from an MSP Sysadmin Role to Internal IT at a University?
I've received a verbal offer for an internal IT position at a large state university, and I'm trying to decide whether it makes sense to leave my current…
university IT
Can my university access Copilot chats I deleted?
I use Copilot through my university account and recently deleted my chat history. Can the university's IT staff or administrators still view the prompts and responses, or are…
What’s the best way to bring a fleet of Ubuntu desktops under management?
Our university has roughly 70 Linux desktops used mainly by academics in the Engineering and Science departments. These machines were previously maintained by local IT teams that no…
What’s the best way to manage about 70 unmanaged Ubuntu desktops?
After several rounds of restructuring at our university, roughly 70 Linux desktops used by academics in the Engineering and Science departments are currently unmanaged. They were previously maintained…
How do you securely handle password resets requested by phone?
I work at a state university where Microsoft SSPR and other self-service options are available, but the help desk still receives calls from users who need assistance resetting…