Is it possible to add keywords for easier object search in Microsoft 365?
I've noticed that we have several shared mailboxes and groups that have names which don't really match their functions, or have some odd spellings. I'm looking for a…
user assistance
How to Handle a Work Stoppage When Remote Support Is Blocked?
I'm in a tough spot. A user reached out saying they're experiencing a work stoppage due to restrictions on remote access tools like Remote Assist and Quick Assist.…
How to Reset Windows Hello PIN Without Entra?
I manage an Active Directory but we don't have Entra set up. I've allowed some users to set up Windows Hello by adjusting a registry key at HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem…
How to Remove an Old Email Account from an Intel MacBook Pro?
I'm trying to help my mother-in-law with her Intel-era MacBook Pro. She used to log into a schoolboard email account that's no longer active since her retirement. We're…