How do you help users manage hundreds of browser tabs without starting an argument?
I'm seeing more and more computers with 100 or more tabs spread across several browser windows, and every tab is treated as too important to close. Many of…
user education
How do you manage users who keep hundreds of browser tabs open?
I'm seeing more machines with 100 or more tabs spread across several browser windows, and every tab seems to be considered too important to close. Many support tickets…
How to Train Users on AI When They Lack Basic IT Skills?
I recently approached my boss with concerns about how little IT knowledge our users have. For example, I had to show a production manager how to copy and…