I've been struggling to access the Azure portal for two days now because the multi-factor authentication (MFA) isn't working. It only shows a push notification method, which fails to deliver. Manually entering the verification codes also doesn't work. I've already re-enabled MFA, uninstalled and reinstalled the app, and tried using different devices, browsers, and incognito sessions, but I'm still hitting the same wall. Has anyone else faced this problem? How did you resolve it?
4 Answers
I've opened a case with Microsoft about this, and it seems there's something off with my MFA setup. Just wanted to thank everyone for their suggestions!
You might want to reach out to the admin of your tenant to reset the MFA so you can re-register it. That often helps in situations like these.
What exact error message are you seeing? Do you have a break glass account for your tenant? Sometimes a little workaround like that can make a difference.
Are you invited to other tenants? You could get prompted for MFA in one of those instead of your own. A quick solution that often works is to reopen [portal.azure.com](http://portal.azure.com) in the same tab where you were prompted for MFA. Alternatively, try using the direct sign-in link with your tenant's domain.
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