What can I do if my client isn't paying their CSP bills?
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CloudyDayz42
I'm an Azure CSP provider and I've got a few clients who are having trouble making their payments. I'm looking for ways to restrict or disable their services to encourage payment. I plan to consult with legal about this, but I wanted to explore my options before I go that route. Any advice?
Answers
Another option is to use Conditional Access policies to block access except from your IPs. I've had to do that before; it can help maintain control without a full shutdown.
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You might want to consider switching off tenant access. Disabling services like mail, OneDrive, and Cloud often gets clients to pay up.
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I recommend you start by talking to your legal team first. They can guide you on what's acceptable in your country regarding service suspension.
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CloudyDayz42: That's a solid idea. I need to look into Conditional Access policies more.