What should I do if my charger isn't working after tripping on it?

November 18, 2025 4 answers
Asked by CuriousGiraffe27
I was charging my ROG laptop and accidentally tripped on the charger, which was in the way. Now, the charger doesn't seem to be working anymore. The part I tripped on is the thin section of the charger. I did replace the part that connects to the outlet a few weeks ago because it was broken. Any advice on what I should check or do next?

Answers

GadgetGuru42
Definitely check the charging port on the laptop itself. When I tripped on mine, the center of the port broke. If you can take a picture of it, thatโ€™d help diagnose the issue better.
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TechWhiz99
First off, Iโ€™d suggest checking if thereโ€™s any power flowing from the charger. If you have a multimeter, test the barrel connector to see if itโ€™s getting any voltage. If you donโ€™t own a multimeter, you might need to consider getting a new charger, or just buy one to troubleshoot, and return it if it doesnโ€™t solve the issue. There's a good chance the barrel connector on the laptop itself could be damaged too, which might require disassembling it to inspect further.
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CircuitSleuth
From my experience with repairs, if the charge port takes a hard hit, it can break the connection to the motherboard. Sometimes you can replace the port, but other times itโ€™s about re-soldering connections. If you feel up to it, opening the laptop might reveal the issue.
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RepairRanger
Start by making sure the charger is outputting enough power. Also, take a close look at the laptop's charging portโ€”it could be broken or loose, which would require repair.
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