Why can't I set users to permanently eligible in my new PIM group?
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TechGuru42
I'm trying to implement PIM for my Groups and recently created a group that includes User Administrator, Exchange Recipient Administrator, and SharePoint Administrator roles. I was able to make some users permanently eligible in that group. However, now I'm testing another group that only has User Administrator and Exchange Recipient Administrator roles, and I don't see the option to set users as permanently eligible. Could this be because those roles are already part of another group where permanent eligibility is allowed? What could be causing this discrepancy?
Answers
You mentioned that the other group has the same roles and allows permanent eligibility. That could definitely affect your new group's settings. Sometimes, if roles overlap between groups, it can restrict certain features like permanent eligibility. Try reviewing the settings of that other group to see how they’re configured.
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It sounds like you're dealing with a configuration issue. There’s a step in the PIM setup where you can manage role-level settings. You might need to check that for the new group. If you have the same roles elsewhere, it could be limiting your options here. Make sure permanent eligibility is enabled specifically for the roles in the group you're testing.
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