Left-click dragging frequently stops before I release the button. It happens when using the Snipping Tool, dragging cells in Excel, and moving files in Explorer, making most drag-and-drop actions unreliable. Slowing down the drag sometimes helps, but it still fails often. The problem occurs with two different mice: a Logitech M270 Bluetooth mouse and another Logitech RF mouse, so it does not seem limited to one device. The laptop is only a few months old with an i7 processor and 64 GB of RAM, and CPU usage does not appear unusually high. IT has not been able to identify the cause and is considering replacing the laptop. Is there a straightforward fix or likely cause?
2 Answers
The connection type and exact mouse models are worth checking first, since Bluetooth, RF, and wired mice can behave differently. However, because this happens with both a Bluetooth Logitech M270 and a separate RF Logitech mouse, a single defective mouse switch is unlikely. I would focus on something shared by the laptop, such as Windows input settings, drivers, background software, or the touchpad interfering with the drag.
A failing mouse button can cause drag operations to release early, similar to the common double-click problem, and replacing the switch or the mouse can fix that. In this case, though, the same behavior with two different mice makes that explanation much less convincing unless both devices are failing in the same way.
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