I'm facing a frustrating issue where users connecting to Azure Virtual Desktop (AVD) are repeatedly prompted by MS Teams to sign in every single day. This occurs no matter which session host they connect to. They receive a red banner and a toast notification that says, "We need you to sign in again, this could be a request from your IT department or Teams, or a result of a password update," as well as a message stating, "Your account needs attention." As the IT department, I'm sure it's not my doing, nor is it a result of a password update. The odd part is that there are no issues reported in the Azure Active Directory (AAD) sign-in logs; everything looks good without any warnings or errors. I've tried various methods recommended online and ruled out the usual suspects, including basic conditional access policies, which don't affect me or the AVD session hosts. I'm really stumped, as this is a freshly built image with both pre-installed Teams and installations without the Microsoft 365 apps. Any insights would be appreciated!
10 Answers
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You might want to check the Entra sign-in logs. They often provide insights into what's going wrong during the sign-in process.
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It sounds like your FSLogix Redirections might be misconfigured. You need to either redirect Teams outside the container or selectively redirect the necessary data into it. There's plenty of documentation available online that can guide you through this process.
The only thing we're redirecting is the downloads folder. I've struggled to find decent documentation on this, mostly just generic troubleshooting advice that hasn't helped me.
I checked the logs first, and everything looks successful. It didn’t help me at all; no errors or warnings.