Why Does My Computer Keep Blue Screening While Gaming?
Asked by
TechieNinja839
I've been facing a frustrating issue where my computer keeps blue screening with error codes like 0x0000013A, 0x00000154, and 0x0000001A. I've done some troubleshooting myself, including running commands like sfc /scannow, DISM, and CHKDSK, as well as completing a memory check and reinstalling my GPU and CPU drivers, but nothing has worked so far. This blue screen problem and the crashes only started happening a few days ago, and they occur primarily when I'm playing video games. Here's a bit of my setup: I'm using Windows 11 with an NVIDIA GeForce RTX 3080, an AMD Ryzen 5 7600x 6-Core Processor, SHPP41-2000GM SSD, an ASRock X670E Pro RS motherboard, and I have 32 GB of memory.
Answers
The latest dump file indicates your motherboard is running an outdated BIOS version. Since there have been several updates for compatibility and stability, I recommend updating your BIOS. You can find the latest version on the ASRock support page. After updating, see if the crashes still happen, as that might resolve the issue.
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It sounds like you might want to start collecting dump files for a deeper analysis of those BSODs. These files can provide insights into what's causing the crashes. If you're able to boot into Windows, or Safe Mode, check the C:WindowsMinidump folder for any files there. Zip them up and share them using a file hosting platform like Catbox or MediaFire. If you have just one or none, try adjusting your system to create "Small Memory Dumps" for future crashes; they won’t overwrite previous ones. Let us know what you find!
CasualTechie21: Got it! I’ll check that folder and upload any files I find. Thanks for the tip!
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TechieNinja839: Thanks for the link! I noticed my CPU temps are a bit higher than usual, but updating the BIOS seemed to help a little. Should I tweak the CPU fan settings too?