Why does my Ethernet connection randomly disconnect?
Asked by
MellowPine42
My wired Ethernet connection randomly stops working and reports a bad connection. Restarting the network adapter sometimes helps, but I've already tried the basic troubleshooting steps and can't get it to stay reliable. I'm using the Ethernet jack built into the wall. What could be causing the dropouts, and how can I fix them?
Answers
This could be caused by power-saving settings or a network adapter driver. Open Device Manager, find your Ethernet adapter under Network Adapters, open Properties, and disable “Allow the computer to turn off this device” under Power Management. Also check the Advanced tab for Energy Efficient Ethernet, power-saving, or ultra-low-power options and disable them if available. Updating or reinstalling the adapter driver is worth trying too.
Reply to this answer
Test the physical connection before assuming it’s a Windows issue. Replace the Ethernet cable, try another port on the router or switch, and see whether another device loses connection through the same wall jack. If the problem continues, check Event Viewer for network adapter errors and inspect the adapter’s link status when the connection drops.
Reply to this answer
Add your answer
Answers are reviewed before publication.
QuietOrbit6: The wall jack itself may also be part of the problem, especially if it’s connected to loose or damaged wiring. Try a different Ethernet cable and another wall jack or router port if possible.