Why Does My Internet Drop When Accessing Large Databases?

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Asked By DataDynamo88 On

I'm dealing with a frustrating issue where my internet connection drops on my Windows 11 PC whenever I try to load large datasets from an online database. I have a fiber connection (1 GB up/down) and usually connect directly to the internet. It seems like the connection fails specifically when I'm pulling up more than 10k records at once. Oddly, if I'm in a Google Meeting when this happens, that connection stays active, but everything else, like browsers and apps, fails. The only fix has been to restart my PC, which really disrupts my work flow. I'm looking for ways to prevent this from happening or to restore the connection without a reboot. Any help is appreciated!

2 Answers

Answered By TroubleshootTom On

It sounds like an interesting issue! When you interact with the database, are you using a web browser or a custom app? I’d recommend checking the Event Viewer next time it happens. Look specifically at the ‘System’ and ‘Application’ logs to see if any errors pop up. This can give you clues about what’s going wrong. Also, try other devices to see if it's just isolated to this one PC. That can help narrow down the problem.

DataDynamo88 -

I'm primarily using browsers like Chrome to access Airtable. I haven’t had this issue on my laptop with a similar setup, which is strange. I’ll definitely check the Event Viewer next time it drops, and I appreciate the suggestion!

Answered By HelpfulHarry42 On

You might want to check your RAM first. If you're processing a lot of data all at once, 32 GB could be a little tight. Upgrading to 64 GB could potentially alleviate some of the stress on your system. Just a thought!

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