Why does my iPhone 16 Pro have no service when my iPhone 12 does?

June 7, 2025 3 answers
Asked by CuriousCamper42
I recently went camping and realized that my iPhone 16 Pro had no service in areas where my old iPhone 11 Pro used to have connectivity. Interestingly, my husband's iPhone 12 was getting service just fine, and we both use the same network. I've already tried toggling airplane mode and resetting the phone, but nothing seems to work. Has anyone else experienced this issue with their iPhone 16 Pro?

Answers

OldSchoolAppleFan
I got my iPhone 16 a month ago and it has zero signal at home, whereas my previous iPhones, all the way back to the 3GS, worked without issues. It definitely seems like thereโ€™s a problem with the 16 model. My work iPhone 14 on the same carrier picks up signal just fine next to my 16.
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SignalSeeker33
Have you checked if your iPhone 16 is stuck on 5G while your husbandโ€™s iPhone 12 is automatically switching back to 4G? In some cases, certain areas only have 4G coverage, so it might help to switch it off and see if you get better reception.
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TechieTraveler89
It's a bit confusing because you mentioned different models! But it sounds like you might need to check your carrier settings. Sometimes you have to stay connected to either 4G or 5G specifically. Also, remember that the iPhone 12 still supports CDMA, while the 16 doesn'tโ€”so that might also be a factor.
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