I've been using my Lenovo laptop since 2023, and for about a year now, I've been dealing with annoying crashes. The screen freezes for a moment, goes black, and then I get a message saying, "your device ran into a problem, " and it restarts. This cycling continues until it attempts to run a diagnostic test, which usually fails. I've noticed that if I open Task Manager and close a bunch of random programs, it delays the crash, but I also see weird glitches on the screen, like lines and random pixel colors. I've tried everything I can think of to fix this issue, but I'm at my wit's end. Any suggestions?
2 Answers
The glitches before your crashes are telling us there's likely a hardware issue, probably with the GPU or its VRAM. Overheating is something to keep an eye on too. Since killing apps only postpones the problem, I recommend backing up any important files immediately. Check your laptop's temperatures and make sure to update your BIOS and graphics drivers through the Lenovo support page. Also, try turning off hardware acceleration in your apps. If you're still seeing those artifacts and blue screens, especially during basic tasks, it might be time for some repairs since it could be a failing graphics card or motherboard.
Make sure to run the Lenovo Vantage App to check for any driver updates. Keeping your drivers current could solve some of the issues you're facing.
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