I'm having a frustrating issue where my LG TV keeps restarting whenever I use my PlayStation 5. It started a couple of months ago, initially just happening on the main menu, but now it's happening while I'm playing games and even when using streaming services. The problem has become so severe that I can't use my PS5 anymore. I've already turned off the SIMPLINK feature on both my TV and the PS5, but it hasn't helped. I'm fairly certain the issue is with the PS5 since my Nintendo Switch and smart TV apps work fine without causing restarts. I haven't yet tried connecting the PS5 to other TVs to see if the problem persists. Any ideas on how to fix this?
2 Answers
It might help to swap out your HDMI cable just to eliminate that as a possible cause. Sometimes, an issue with the cable can lead to these types of problems, even if it seems like it's more related to the console.
Make sure to turn off HDMI CEC in your PlayStation settings. A lot of people find that this stops their TVs from rebooting unexpectedly. It's worth a shot!
I already checked and it's turned off. Looks like I need more troubleshooting!
Yeah, I actually tried that, and it didn't make a difference for me either.