I'm having trouble with my laptop. It was working perfectly last night, but now when I try to turn it on, the keyboard lights up like it's about to start, but the screen stays blank. The lights eventually turn off, but it doesn't seem completely off since I have to hold the power button to shut it down. I tried a hard reset by holding the power button for 30 seconds and plugged it in, but the charging light didn't come on either. I even connected it to an HDMI cable to check for display issues, but nothing worked. I'm using a Dell Inspiron 14 with Windows 11.
3 Answers
To clarify your situation: it seems like every time you try to restart the laptop, nothing changes. You might want to check if you hear any sounds from the hard drive or beeps when you try to power it on. Another tip: try removing the battery and charging cable, holding the power button for about 5 seconds, then reconnecting everything and trying again. If that doesn’t help, it might be time to get it examined by a professional.
It sounds like your charger might be the culprit. If it's not sending power, the battery could only be getting enough juice to light up the keyboard briefly but then it fails to boot up properly.
Check if the caps lock indicator works when you turn on the laptop. If it lights up, it may indicate a display issue. If it doesn’t light up, that could suggest a bigger underlying problem. Sadly, it might require a trip to a repair shop.
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