I'm using Windows 11 with an ROG Strix XG32UCG monitor. The display is set to turn off after five minutes in Power Saver, but it stays awake even when Discord is the only app open. Running `powercfg /requests` previously showed a USB Audio Device and a Legacy Kernel Caller, with an audio stream currently in use. Turning off audio output in Wallpaper Engine seemed to help temporarily, but the problem returned after I connected my HyperX Cloud III wireless headset. Now `powercfg /requests` doesn't always show anything, even though the monitor still occasionally refuses to sleep. What's the best way to stop the headset or its driver from blocking display sleep?
2 Answers
Discord may be keeping the headset’s audio connection active. Try fully closing Discord, then reconnecting or unplugging your USB devices one at a time while checking `powercfg /requests`. That should help confirm whether the wireless headset or its receiver is preventing sleep. Also check Wallpaper Engine’s audio output settings, since disabling that fixed the issue temporarily before.
Since the headset shows up as a USB audio device with an active stream, check the HyperX software and Windows sound settings. Close any HyperX audio utility, disable audio enhancements or virtual surround features temporarily, and try a different USB port for the wireless receiver. Updating or reinstalling the headset and USB audio drivers may also clear a stuck audio stream. If `powercfg /requests` is empty, run `powercfg /lastwake` and check Event Viewer after a failed sleep attempt for more clues.
The device causing the request appears to be my HyperX Cloud III wireless headset. What settings or driver changes should I try to fix it?