When I click a folder, its icon appears on the taskbar, but no window shows up. The problem has been getting progressively worse, and now even some other parts of Windows, including Settings, may not open. Restarting the computer twice didn't help. I eventually used a Windows repair or recovery option that rolled the system back about four days, which fixed the issue for now, but I'm worried the underlying cause is still present. I also noticed unwanted programs such as Avira Secure Browser, Opera, and Quick Driver Updater appearing on the computer and starting with Windows. What should I check or repair to prevent this from happening again?
3 Answers
If Settings and folders both stop opening, damaged system files or unwanted software are more likely than a simple hidden window. Keep important files backed up, install pending Windows and hardware updates, and use Windows Recovery or System Restore if the problem returns. If repairs fail, an in-place Windows repair or help from a technician may be safer than repeatedly restoring to an older snapshot.
The Explorer window may be opening off-screen, especially if you previously used multiple monitors or virtual desktops. Hover over the taskbar icon and choose Maximize, or use Alt+Tab to locate the window. If it appears off-screen, press Alt+Space, choose Move, and use the arrow keys to bring it back. Also check Display settings for disconnected monitors.
Because the issue keeps returning, remove suspicious utilities rather than just deleting their shortcuts. Check Installed apps and Task Manager’s Startup section for Quick Driver Updater, Avira Secure Browser, Opera, or anything else you don’t recognize. Uninstall unwanted software, run a full Windows Security scan, and avoid third-party driver-updater programs since they can cause system problems.
System Restore fixed it temporarily, but I’m concerned it only rolled the problem back instead of removing whatever caused it. Quick Driver Updater seems especially suspicious because it appeared without me intentionally installing it.