I'm having trouble with my Apple account because it requires two-factor authentication, but I can't access my trusted device. It's trying to send a code to my iPad, which is no longer functional. When I select the option for not being able to reach my iPad, I'm prompted to call or text a number—but I've forgotten that number as well. I even tried account recovery, but it asks for that same forgotten number. I'm stuck with no viable options. What should I do?
4 Answers
You definitely need to remember that phone number. If you can, reach out to friends or family who might have it saved. Also, checking your phone provider bills might help. If all else fails, contacting your cell provider directly could be an option.
Best bet is to remember that number or consider creating a new account if you can't retrieve it.
I get that it’s frustrating! Just to clarify, you haven't forgotten your number entirely, right? Or are you trying to access an account that isn’t yours? Because it’s odd to forget your own number completely.
Did you really forget your phone number? That’s tough! Just so you know, people sometimes face issues with family members changing their numbers without updating their Apple ID, which might be what's happening here.
The last four digits usually pop up during this process, so maybe check for that? It could jog your memory!