I've been troubleshooting all day and can't figure out what's going wrong. I'm using Arch Linux, and after having issues with my Mediatek WiFi card, I switched to the Intel AX210 NGW for better compatibility. The WiFi works flawlessly, but the Bluetooth is completely non-functional and is not even detected by the system. It doesn't appear in lsusb, dmesg, and I checked rfkill—there's nothing to unblock. I even tested the hardware on Windows, and Bluetooth worked perfectly there. I also tried Fedora with the latest kernel, but the problem persists. I attempted the recommended method of holding the power button for 60 seconds to reset UEFI, but that didn't help. Does anyone have suggestions on what I can do to get it working? Here are my specs: ASUS Zenbook UM3402YA, AMD processor, Intel AX210 NGW, tested on Arch (6.19.6-arch1-1) and Fedora's latest ISO.
2 Answers
Have you made sure to update your drivers and firmware? That would be a good first step to troubleshoot Bluetooth issues. Sometimes it's just a matter of getting the most current software.
Double-check that secure boot is disabled. Also, ensure there are no hard or soft blocks on Bluetooth by running 'rfkill' to see the status. You might also want to try unloading and then reloading the Bluetooth modules with these commands: 'sudo rmmod btusb', 'sudo rmmod btintel', followed by 'sudo modprobe btintel', and 'sudo modprobe btusb'. Reboot and check if Bluetooth starts working after that.
Secure boot is off, and I didn't see any blocks. Reloading the modules didn't fix it; I've tried it a couple of times with the same result.
Yes, I've updated everything I could find.