I found an $89.87 charge from Apple on my bank statement, but I don't have any subscription or recurring payment that should cost that much. I checked my Apple purchase history, subscriptions, email receipts, and the account connected to my Apple Music and iCloud, but nothing matches the charge. I've used the same Apple Account since 2012, haven't shared this debit card with anyone, and the card is less than a year old. Has anyone dealt with an Apple charge that didn't appear in their purchase history?
3 Answers
If Apple can’t locate the transaction and the charge is definitely labeled Apple, contact your bank or card issuer as well. They can investigate the transaction, flag it as unauthorized if appropriate, and advise you about securing or replacing the card.
Apple sometimes combines several App Store, media, or subscription purchases made within a day or two into one larger bank charge. Check the purchase history directly on your device under Settings, iCloud or Apple Account, Media & Purchases, and Purchase History. The individual transactions may add up to the amount shown on your statement.
I checked the purchase history and subscriptions, but there’s nothing there. This has also been my only Apple Account since 2012.
Sign in to Apple’s purchase-reporting page and check every Apple Account you might have used. If you share payment information with family, ask whether they made the purchase. If the charge still doesn’t appear anywhere, contact Apple Support so they can investigate which account generated it, although privacy rules may prevent them from identifying the account directly.
I haven’t shared the card with anyone, and I checked the purchase-reporting page. Even adding up my recent purchases doesn’t come close to $89.87.
I’ve already contacted the bank and am waiting for their response. I’m also still waiting to hear back from Apple Support.