Can I Trade in My Old iPhone at the Apple Store Instead of Mailing It In?

September 10, 2025 1 answer
Asked by CoolCat123
I just pre-ordered the iPhone 17 for pickup at my local Apple Store in London and opted to trade in my old iPhone as part of the order. I thought I could handle the trade-in in person, but now I see there's mention of a mailing kit. I'd prefer to avoid mailing it due to the negative reviews I've seen. Can anyone confirm if I can just bring my phone with me when I pick up my new iPhone and trade it in directly at the store? Thanks!

Answers

TechSavvy99
Yes, you can absolutely do the trade-in in-store! If you choose to trade it in when you pick up your iPhone 17, just let them know. They will need to handle it as a post-purchase trade-in, but keep in mind that due to the launch weekend, things might be a bit hectic, so be prepared for a little wait. You actually have a 14-day window after pickup to return if needed, just in case you miss it during the busy times.

CoolCat123: Thanks - this is very helpful!

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