Help! Getting Billed for a Non-Existent AWS Account
Asked by
TechWhiz123
Hey everyone, I created an AWS account a while back but haven't used it in ages. Now I'm getting monthly bills, but when I try to log in as the root user, it says the account doesn't exist. I'm caught in a frustrating loop because AWS support wants me to log in to discuss the charges, but I can't do that due to security issues. Is there any way I can communicate with support, show proof of identity, and sort out this account or stop the charges on my card?
Answers
I'm really sorry to hear you’re dealing with that. Honestly, your safest bet right now might be to cancel your card to prevent further charges. It's not ideal, but sometimes it's necessary if you feel your account's been compromised.
Reply to this answer
That sounds really frustrating! If you provide your case ID through their chat, they should be able to help you out. If you don’t have the ID, maybe they can find it with your email address or some other details you submitted earlier. Hang in there!
Reply to this answer
Add your answer
Answers are reviewed before publication.
Related Discussions