I recently got an iPhone 17 and while customizing it, I accidentally typed the wrong passcode without realizing it. Now, I can't remember the correct passcode, and it says 'iPhone unavailable.' I don't have 'Find My iPhone' turned on, so I can't even see the option to reset it. I've heard there are ways to recover the phone myself, but I don't have access to a compatible PC or Mac. Can I go to an Apple Store to get it factory reset instead? I have proof of ownership and my Apple ID details.
1 Answer
Have you tried following the steps from Apple’s support website? If those didn’t work, you'll definitely need to visit an Apple Store for assistance if you can’t borrow a computer to restore it yourself. They should be able to help you out as long as you have proof of ownership!
I haven’t tried them because my 'Find My iPhone' is off, so all I see is the 'iPhone unavailable' message. I’ve read about putting it into recovery mode, but I just don’t have a computer. Do you think Apple would help with a factory reset?