I bought a new Gigabyte G6 laptop in May 2025, and it was working perfectly until about a week ago. Now, it freezes on startup, and I have to restart it multiple times to get to the login screen. After logging into Windows 11, it freezes again, showing vertical lines on the screen. I've already reseated the RAM and storage but I'm still facing the same issue. I attempted to reinstall Windows 11, but it froze during that process too. I even tried running the memory diagnostic tool, which also froze. I'm really frustrated and don't know what to do next.
2 Answers
It seems like you might have a hardware issue, maybe with the RAM or the SSD. If the laptop is still under warranty, consider reaching out to Gigabyte for support. Otherwise, it could be worth replacing the memory or checking the SSD for problems.
Just a heads up, making changes in the BIOS or your disk setup can risk losing data. Always back up important files before you tweak anything. If you’re unsure what to do next, it might be good to consult the official FAQ or reach out to customer service.
Related Questions
Lenovo Thinkpad Stuck In Update Loop Install FilterDriverU2_Reload