I haven't accessed my computer in a few days, and when I powered it on, I was greeted by a BitLocker screen asking me for a code, which I have. The problem is, my keyboard isn't working, so I can't type it in. I've been stuck like this for seven hours now and I've attempted several fixes to no avail. Has anyone figured out how to resolve this issue?
2 Answers
This might not be exactly the same, but there's a known issue where keyboards and mice don’t work in the Windows Recovery Environment. They recently released a patch for it (KB5070773). Until then, if your motherboard has a PS/2 port, you could try using a PS/2 keyboard instead. Just remember to power off your computer before plugging it in since those ports aren’t hot-plug like USB.
Have you tried plugging in a wired USB keyboard into a different port? Sometimes using a USB 2.0 port on the back of the computer helps. It might just be a connectivity issue with the ports you're using.
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