Help! My software loses activation every time I reboot my PC
Asked by
CuriousCactus42
I've been using Delphi 2015 for years on my computer, which is never connected to the internet. Recently, I'm experiencing an issue where the software loses its activation every time I reboot my PC. I've tried various fixes, but none seem to work. My system clock is accurate on reboot, and I've disabled antivirus and UAC with no success. I'm not sure what else to do. Can someone help me resolve this? Thanks!
Answers
For activation issues like this, it might be worth reaching out to Embarcadero's customer support. They can assist with product licensing and might know if there are specific settings you need to adjust for offline use.
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It sounds like there could be a few issues at play here. What version of Windows are you using? Also, when was the last time your computer was connected to the Internet? Sometimes licenses need to check in with the server to validate. Check if your activation key is tied to your hardware or your account, and if you've changed any hardware recently, that could be causing the deactivation.
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SilentSeeker99: I'm using Windows 10 Home. My PC hasn't been online since before I installed Delphi, so it used to work fine. I don't believe my key is tied to my MS account. Not sure about hardware changes; how can I check that?