How can I get in touch with my AWS account representative?
Asked by
CuriousCactus52
I recently started working at a startup and I'm trying to connect with my AWS account representative, but I've had no luck so far. I haven't heard from anyone at AWS yet, so I'm wondering if anyone has advice on how I can find out who my account rep is.
Answers
Just a heads up, if your monthly spending is under $10k, you might not be assigned a dedicated account manager. They typically manage a lot of accounts, so don't be surprised if you don't get a lot of attention early on.
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You can also create a support ticket. This might help you get connected to the right people.
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Check out this link: https://aws.amazon.com/contact-us/sales-support/. It’ll direct you to the right place to get in touch with your account team.
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It's common for startups not to have a dedicated account rep right away, especially if you're just starting out. Do you have AWS support for your company? They often don't prioritize account managers in the early stages, so it might take some time before you hear from one.
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