How can I recover photos from a broken iPhone that isn't backed up in iCloud?
Asked by
CuriousCat92
I dropped my iPhone, and now it's unusable with just a black screen showing green stripes. I bought a new phone, but when I checked, my photos weren't in iCloud. I thought everything was saved there, but I only had 5GB of space, even though I subscribed for 50GB. Is there a way to recover my old photos without erasing the data on my new phone?
Answers
Try connecting your old iPhone to a computer. If the device is functional aside from the broken screen, it might appear as a drive. Look for a folder named DCIM where your photos are usually stored.
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You could see if you can connect your broken phone to a dock and then use a monitor with a mouse and keyboard to navigate.
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Your best bets might be getting the phone repaired or talking to a data recovery expert. Accessing any data requires unlocking the phone, and if it’s completely unresponsive, those might be the only paths forward.
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