I contacted Apple Support about a persistent Dock problem on my 14-inch M3 MacBook Pro. After several troubleshooting steps failed, support instructed me to erase the Mac, reinstall…
After following an action requested by Apple Support, apparently because of a bug, I lost data from iCloud. I've already spoken with several supervisors. One scheduled a callback…
I deleted an iMessage conversation in 2024 and would like to read it again. Apple says deleted messages are only recoverable for roughly 30–40 days, but I'm wondering…
My family has been using the same Apple Account across several different devices for years. After one family member moved to a new iPhone, the Photos libraries became…
About 10 years ago, when I was a child, I received a used iPhone that was unlocked, not reset, and still signed in to the previous owner's Apple…
Someone gained access to an old Apple account that did not have two-factor authentication enabled. They changed the security questions and replaced them with answers in Chinese, and…
I sold an iPhone 11 Pro Max that would not turn on at the time, so I could not fully reset it. It was asking to be connected…
I have roughly 450 GB of videos and photos on my iPhone that I'm trying to copy to a Windows computer. Over USB, the Windows Photos import tool…
I'm trying to regain access to an old school Apple ID. I still know the login credentials, but I don't remember the phone number linked to the account…
I'm trying to regain access to an old school Apple ID. I still know the account credentials, but I no longer know or have access to the phone…
I have roughly 450 GB of photos and videos on my iPhone that I need to copy to a Windows computer. Connecting by USB has been unreliable: the…
My old iPhone was damaged by salt water and sent to an insurance repair center. The repair company says I need to disable Find My iPhone before they…
I had an iPhone 6s in 2018, and yesterday I received emails saying that nearly all the details on the Apple Account I used back then had been…
I'm creating iPhone backups with the Apple Devices app on Windows and need to store several phone backups on an external drive because my system drive doesn't have…
A few months ago, I remember seeing an Apple offer suggesting that I could pay a little more each month to get several useful services. I vaguely remember…
My Apple account appears to have been hacked. The attacker changed nearly all of the security information, although the password still seems unchanged. I can't make changes to…
A few months ago, I remember seeing an Apple offer that would let me pay more each month in exchange for several services. I vaguely remember Disney+ being…
I'm having trouble linking my AirPods Max to my iCloud account and adding them to Find My. I've paired them with my iPhone over Bluetooth, but Find My…
I'm having trouble connecting my AirPods Max to my iCloud account and adding them to Find My. I have two Apple TVs and an iPhone 16 Pro Max.…
For the past few months, my Apple account password has repeatedly stopped being accepted when I sign in through the main Apple website. I'm entering the password manually…