I bought a .com domain through GoDaddy and want to purchase and manage a business email plan directly from Microsoft rather than buying Microsoft 365 through GoDaddy. I'm not familiar with DNS settings and need guidance on connecting the domain to Microsoft 365, verifying ownership, and configuring the required records so I can create an address using my domain.
3 Answers
You can leave the domain at GoDaddy and still use another DNS provider, such as a free DNS service, if you find GoDaddy’s DNS interface restrictive. Transferring the domain to a different registrar is another option, but neither is required. Once your Microsoft 365 tenant is set up, you can usually add multiple domains without purchasing a separate tenant, and each user also has a default onmicrosoft.com address available during setup.
The main task is connecting the domain’s DNS settings to Microsoft 365, not moving the domain or buying email from the registrar. Microsoft’s setup wizard should tell you exactly which records to add in GoDaddy’s DNS manager. If the process feels overwhelming, hiring someone for a basic setup may be worthwhile, since Microsoft 365 has several security and configuration options beyond simply creating the mailbox.
Yes, you can keep the domain registered with GoDaddy and purchase Microsoft 365 directly from Microsoft. After buying the license, start the setup process in the Microsoft 365 admin center and enter your domain. Microsoft can often detect that the domain is hosted at GoDaddy and guide you through adding the necessary DNS records there. You’ll likely need to add TXT and CNAME records for verification, followed by MX and possibly other records for mail delivery. Don’t purchase the Microsoft 365 subscription through GoDaddy unless you specifically want their managed offering.

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