Issues Editing Users in 365 Admin Portal?
Asked by
TechWhiz123
I've been running into a frustrating problem with the 365 Admin Portal. Every time I try to edit some users, I get hit with the message, "Try closing and re-opening this user to view the details. If this user was deleted, look for it in Deleted users." Is anyone else dealing with this issue? It seems to be affecting a lot of our licensed accounts here in the US Central region. Just wanted to see if it's a widespread issue or if it's just our setup. Thanks!
Answers
Yeah, it's been happening to me too. Looks like about 75% of the time I can't edit users. It’s super random and frustrating.
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I just ran into this as well. Tried updating a user and got the same error. Some other users are okay though.
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Same here! Just when I was juggling another ticket with MS, I hit this snag. Ugh!
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I thought I was going crazy refreshing the page looking for updates! Glad to hear it’s not just me having this issue.
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I’m facing the same issue in the Central US. It seems like it’s only happening with our Active Directory synced accounts, while our cloud-only accounts are working just fine. Really strange!
SystemGuru202: Exactly! I've noticed it’s only the AD synced accounts that are affected too. Not everyone is impacted, but it definitely seems to be spreading.
AdminWiz: Same here! No alerts from Health, it acts like everything's normal when it's not.
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I’ve been experiencing this too in the Central US. Thankfully, I was able to get some details from Entra without needing the Admin Portal. Let’s hope MS figures this out soon!
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UserSupport99: Ugh, that’s the worst timing! This portal can be a pain sometimes.