My Apple Account Was Taken Over—How Can I Secure or Delete It?

After resetting the password through Apple’s official recovery page, try signing in on a current iPhone or iPad. Newer versions may use two-factor authentication instead of the old security-question system. If you can get in, enable two-factor authentication, review the trusted phone numbers and devices, remove anything unfamiliar, and then sign out. You can also use Apple’s privacy and account-management page to request deletion, although Apple may still require additional ownership verification. If you don’t have access to a compatible device, an Apple Store or authorized service provider may be able to help you use one for the recovery process.

Account deletion may be difficult if Apple can’t verify you as the owner using the account’s current security information. Start with Apple’s official account-recovery process and be prepared to provide any original account or purchase details you still have. If ownership can’t be verified, Apple may not allow the account to be deleted.