Apple Watch SE Becomes Unusable When a Child Turns 13 Without Another Apple Device
I bought an Apple Watch SE because it was presented as a standalone, parent-managed device for children who do not have their own iPhone. I can manage my…
Apple Account recovery
Why does Apple Account Recovery still require a phone number when I have two trusted devices?
I'm locked out of my Apple Account even though I know the password, can access the account email, have both a trusted iPhone and Mac, can generate six-digit…
My old Apple account was hijacked—can I recover it after the email and security answers were changed?
An old Apple account I no longer use was compromised. The attacker changed the birthday, security questions, password, and associated email address. I received Apple's notification emails before…
Is there any legitimate way to speed up Apple Account Recovery?
I'm locked out of my Apple Account and started the automated recovery process through Apple's account recovery website. The confirmation said I would receive instructions on September 22…
Is There Any Legitimate Way to Speed Up Apple Account Recovery?
I'm locked out of my Apple Account and currently going through Apple's automated account recovery process. I started the request through iforgot.apple.com, and the confirmation said recovery instructions…
Can Apple Account Recovery Be Expedited During the Seven-Day Wait?
I'm locked out of my Apple Account and started the automated recovery process through Apple's account-recovery site. The confirmation said I should receive instructions on September 22 at…
Is there any way to recover an Apple Account after a recovery key and trusted number were changed?
I've used the same Apple Account for about 12 years. Recently, I received an unexpected Apple verification code, followed by alerts saying that a sound was played on…
My 73-year-old dad is locked out of his iPhone and Apple Account—what can we do?
My dad is 73 and has forgotten his passwords, including the one for his Apple Account and the Gmail address connected to it. His iPhone 12 is currently…
Is There Any Way to Recover an Apple Account After a Recovery Key Was Changed?
I've used the same Apple Account for roughly 12 years. Recently, I received an unexpected Apple Account verification code, followed by alerts saying that a sound was played…
What legitimate options exist for accessing a deceased parent’s locked iPhone?
My father passed away several years ago, and I'm trying to access his iPhone. I have legal documentation showing that his property was transferred to me and that…
My account was hacked and I can’t get past the security questions
My account was compromised yesterday, and the attacker changed my security questions to answers I don't recognize. I can reset the password through the email link, but the…
Brand-New iPhone Is Still Linked to an Old Apple Account—Who Must Handle the Return?
I bought a new iPhone 16e from Best Buy for my mother and still have the receipt, box, and proof of purchase. I restored her old iPhone X…
My Apple Account Was Taken Over—How Can I Secure or Delete It?
I used an Apple Account with an iPhone 6s back in 2018. Yesterday I received notices saying that the account password, date of birth, and security questions had…
New iPhone is tied to an old Apple Account, and neither Apple nor the retailer will resolve the return
I bought a brand-new iPhone 16e from Best Buy for my mother and still have the receipt, box, and proof of purchase. I restored her old iPhone X…
How can I secure or recover an old Apple Account that keeps getting hacked?
I received emails saying that the password and billing information for an Apple Account linked to my email address had been changed. I initially assumed they were scams…
Lost my iPhone and old phone number—how can I recover my Apple Account?
I lost my iPhone, which was my trusted device for my Apple Account, and I no longer have access to the trusted phone number because my carrier deactivated…
How can I recover my Apple Account without my trusted iPhone or old phone number?
I lost my iPhone, which was the trusted device for my Apple Account, and I no longer have access to the phone number associated with two-factor verification. The…
Can Apple delete an account that was taken over?
My Apple Account was recently hijacked, and I no longer use it or have anything connected to it besides my name and email address. The person who took…
My Apple Account Was Hijacked—Can It Be Recovered or Deleted?
My Apple Account was recently taken over. I no longer use it and the only personal details connected to it are my name and email, but I'm worried…
How can I sign out of an old Apple account without its inactive phone number?
I was given my dad's old work iPad, which is still signed in to his Apple account and associated with a phone number that has been disconnected. I…