I chose the option to erase everything and reset Windows, but the PC keeps restarting and appears stuck at 64%. Should I wait longer, or use another way to reinstall Windows?
My PC reset is stuck restarting at 64%. What should I try?
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Crankcase~V3
Answers
If it has stayed at the same percentage through repeated restarts for a long time, the reset may have stalled. A clean Windows install from a bootable USB is a reasonable next step. You’ll need another computer to create the installer and a USB flash drive that can be erased.
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Before interrupting it, give the reset a bit of time if the percentage has only just stopped moving. If it keeps looping at the same point, though, repeatedly waiting probably won’t help much. Use Microsoft’s installation media on a USB drive, boot the PC from it, and follow the setup steps for a fresh install.
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When starting from the USB, check that the computer actually boots into the installer rather than straight back to the internal drive. If it still loops, review the boot order and Secure Boot settings. Firmware updates are a later troubleshooting option, not something I’d rush into without a specific reason.
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Crankcase~V3:
Could I make the installer using an older Windows 10 laptop?
7R+Marmotry:
Yes, an older laptop can usually be used to create the installer. A phone generally cannot replace the USB drive for this process.