I'm troubleshooting a strange Microsoft 365 issue: when using the "Create link" option for a user's OneDrive files in the admin center, the action only works for that user's manager as listed in Entra ID. Global administrators, SharePoint administrators, and other administrators all fail when they try it. I've reviewed the SharePoint and OneDrive settings I could find but haven't identified anything that would cause this behavior. Has anyone encountered this before or know what permissions or configuration might be responsible?
1 Answer
This could indicate that a script changed OneDrive site collection administrators or permissions so that each user’s listed manager was given special access. It would be worth checking whether an automated Graph or PowerShell script made those changes, especially if it was created or run without being fully validated.
I checked the site administrator settings, and each OneDrive site currently lists the user’s own account as the site administrator, which appears to be the expected configuration.
That was my suspicion too—it feels like an untested automation script may have changed permissions across the tenant.