What’s the Best Way to Secure a Dedicated Global Administrator Account?
I'm removing the Global Administrator role from my everyday account and creating a separate account for administrative use. I'd like to protect it as strongly as possible, so…
Global Admin
Entra Connect disabled every admin account—how can we recover access to our Microsoft 365 tenant?
An Entra Connect synchronization problem appears to have disabled or removed all of our Microsoft 365 users, including every Global Administrator, leaving us completely locked out of the…
Only a User’s Manager Can Create OneDrive File Links in the Admin Center
I'm troubleshooting a strange Microsoft 365 issue: when using the "Create link" option for a user's OneDrive files in the admin center, the action only works for that…
How should a small organization set up backup MFA for Microsoft 365 administrators?
I'm documenting the systems for a small nonprofit I've supported for years, and I may not be available much longer. The password manager is set up with multiple…
Best Practices for Break Glass Accounts in Small Businesses
I'm working with small businesses that typically have fewer than five employees. I've read about the importance of having a break glass global admin account for emergencies, but…
Why is a User Not Prompted for Credentials Despite Having Been a Global Admin?
I'm currently cleaning up a Microsoft 365 environment for a company, and I've run into an odd issue. They use EntraID for user accounts and have it set…
Help! Locked Out of Microsoft 365 Admin Account Due to MFA Issues
I'm currently the only Global Admin for my Microsoft 365 tenant, and I'm facing a frustrating situation where I'm locked out. I've encountered a problem with Microsoft Entra's…
Locked Out of M365 Admin Portal – What Can I Do?
Hey everyone, I'm facing a pretty frustrating issue. My small business has over 15 users and we usually buy our M365 licenses directly with a credit card. However,…
Why Can't I Access Log Analytics in Entra ID?
I've got two tenants under my control, and while testing, I'm hitting a wall when trying to access the Log Analytics page in Entra ID. It keeps showing…
How can a Global Admin create resource groups in Azure?
I'm running into an issue where my Global Admin account is unable to create resource groups due to a permissions error. The error message indicates that I don't…
Is Permanent Global Admin Access for a Non-Employee a Compliance Risk?
I'm at a small biotech startup that's received NIH grant funding and we handle sensitive datasets, like dbGaP and other NIH-controlled research data, all hosted on Azure. In…