Is it safe to disable the ILS_ANONYMOUS_USER account?
I found an account named ILS_ANONYMOUS_USER in our environment. It was created in 2004 and has the description "Anonymous Account for ILS Server." Some documentation claims it may…
account security
Is it safe to disable the ILS_ANONYMOUS_USER account?
I found an account named ILS_ANONYMOUS_USER in our environment. It was created in 2004 and has the description "Anonymous Account for ILS Server." Some documentation suggests it may…
How can I escalate an AWS Bedrock account lock before a critical launch?
Our AWS Bedrock credentials were compromised on August 31, 2026, and AWS notified us on September 1. Since then, the affected access has remained locked for more than…
I Think I Ran Malware—What Should I Do to Protect My Accounts?
I accidentally ran an executable file while downloading something, and my laptop soon showed signs of a possible Trojan. I think I removed it, but Steam unexpectedly asked…
How Can I Secure My Phone if My Ex Is Seeing My Texts and Photos?
I need help figuring out how my former partner could be seeing information from my newer phone. They have referred to text messages I sent to my boss,…
Can someone view private Stories without appearing in the viewer list?
My account is private and only a very small, closely known group can see my Stories. An ex later mentioned details that appeared only in several of those…
Business Payroll Account Compromised—What Should We Do Before Wiping the Laptop?
My sister owns a business with employees on payroll. Overnight, someone accessed her payroll account and attempted to transfer $150,000 to themselves. The payroll provider detected the fraud…
What should I do if I suspect a trojan stole my account passwords?
I downloaded some files and ran an executable that I probably should not have. I later discovered what appeared to be a trojan on my laptop and think…
I Found a Trojan and Windows Sent a OneDrive Sign-In Code to a Stranger’s Email
I'm using Windows 11 and recently detected one or more trojans on my laptop. I quarantined them, restarted several times, and ran additional scans. After that, Windows prompted…
How can I stop AWS billing notices when I can’t access the account?
About six years ago, I created an AWS account, likely to use promotional credit from Amazon. I experimented with a few services for work-related IT practice, then stopped…
Malicious browser extension compromised my accounts—what should I do now?
I installed an extension called "RBX Multiple" from a video because I wanted to run multiple game instances. It required enabling developer mode and manually installing the extension…
Business Payroll Account Hacked—What Should We Do Before Reinstalling the Laptop?
My sister runs a company with employees on payroll, and someone recently accessed her payroll account and attempted to transfer $150,000. The payroll provider detected the transaction and…
Multiple Accounts Were Accessed After Installing a Browser Extension—What Should I Do?
I recently installed a browser extension called GeoSpoof to change my location on a university attendance website, along with its mobile app so I could use Safari to…
My Android phone placed an unexpected call while I was asleep—how should I secure it?
I recently replaced an old basic phone with a Samsung Galaxy A-series Android phone. About an hour after I went to sleep, the built-in Phone app made a…
How Can I Systematically Investigate Repeated Security Camera Failures and Strange Wi‑Fi Behavior?
Since moving into our home, we've had recurring problems with several unrelated security systems. Our Google Nest cameras sometimes became disabled and lost recorded history. Later, an ADT…
I may have been infected with a RAT after installing a Steam game—what should I do?
I installed Golf Gang through Steam after someone I had recently met online encouraged me to play it with them and gifted me the game. Shortly afterward, my…
I found an unexpected AWS charge on my credit card—what should I do?
I've been living in Australia for about a year and haven't used my Canadian credit card during that time. Earlier this month, I noticed a $72.25 charge from…
How Can I Systematically Investigate Repeated Security Camera Failures and Strange Wi‑Fi Behavior?
Since moving into our home, we've had problems with several different security systems. Google Nest cameras lost access or recording history, an ADT system appeared to disable itself,…
Could Malware Be Remotely Controlling My Computer?
My browser has been closing by itself while I'm away, and the history shows activity I didn't perform, including an attempted donation to an orphanage, attempts to access…
My old Apple account was taken over—how can I recover it?
I've never owned a modern Apple device—just a 2008 iPod that I still use occasionally for music. I created an Apple account years ago when I started using…