Why Am I Receiving Payment Verification Emails From an Old AWS Account?
I created an AWS account around 2018 to explore the free tier while working for a former employer. I don't remember creating any resources or doing much with…
AWS account recovery
How can I stop AWS billing notices when I can’t access the account?
About six years ago, I created an AWS account, likely to use promotional credit from Amazon. I experimented with a few services for work-related IT practice, then stopped…
How Can I Stop AWS Charges From an Old Student Account I Can’t Access?
I graduated from college several years ago after using an AWS account with free student credits for a tiny class project. The project only supported a single demo…
How can I reach human support after losing access to my AWS root account?
I have an AWS root account that I created years ago for school projects, but I haven't used it recently. I tried logging in to check that everything…
Why can’t I create a new account with an email I never used?
I created an account for my startup so we could use the service later, but we ended up building our MVP with cheaper providers instead. Now I'm ready…
AWS MFA Recovery OTP Never Arrives—How Can I Regain Access or Close the Account?
I lost access to the MFA device on my AWS account and tried the alternative recovery options using the phone number already registered to the account. Unfortunately, neither…