What tools and steps help diagnose random application crashes?
After more than 20 years in IT, I still haven't found a reliable method for troubleshooting applications that crash or hang seemingly at random. I usually start with…
event logs
Why does my PC randomly shut down without warning?
My computer powers off completely at random while I'm using it. I haven't been able to identify a specific trigger, and the event logs contain critical errors that…
What tools and techniques help diagnose random application crashes?
I've worked in IT for more than 20 years, but I still haven't found a consistently reliable way to troubleshoot random application crashes beyond checking Event Viewer and…
How do I properly use Try/Catch in my PowerShell script to handle event log queries?
Hi everyone! I'm pretty new to scripting and I'm currently working on a PowerShell script that queries an event log for specific IDs within the last 24 hours.…
How Should I Have Handled a Recent IT Support Situation?
I had a user submit a ticket saying their computer was shutting down randomly. I responded by asking if they saw any error messages or just experienced complete…