We're considering using Freshservice from Freshworks, but our compliance team is concerned because Freshworks says it does not carry Errors & Omissions or Professional Liability Insurance. They do…
We're a small IT team supporting a business with about 160 users. My colleague is focused on L1 and L2 support, while I handle everything else. With the…
Hi everyone! We're currently trying to manage a tech inventory that includes about 400 laptops, 300 mobile phones, 100 iPads, plus a variety of servers and printers. Right…
We've recently lost our asset management feature in FreshService because of budget cuts, but we still have access to everything else. To cope, I initially considered creating a…