Why aren’t my iPhone contacts and bookmarks appearing in iCloud?
I'm using an iPhone Pro Max 17 with the latest version of iOS. In Settings, an iCloud backup appears to complete successfully, including the items I've selected for…
iCloud sync
Why aren’t my iPhone contacts and bookmarks appearing in iCloud?
I'm using an iPhone Pro Max 17 with the latest version of iOS installed. In Settings, an iCloud backup reports that it completed successfully, but when I sign…
How can I recover older photos and videos when cloud syncing is paused?
For several months, older photos and videos have shown an error saying that a higher-quality version could not be loaded. The problem seems to affect most items from…
Can Apple recover photos permanently deleted from a synced iCloud Photos library?
Yesterday I set up a new MacBook using the same Apple ID as my iPhone. My iCloud Photos library synced to the Mac, but I decided I didn't…
How can I fix the error when Photos can’t load the full-quality image?
I'm seeing the message "An error occurred while loading a higher quality version of this photo" in the Photos app. I've found suggestions about accepting updated iCloud terms…
New iPhone setup keeps rejecting the old iPhone passcode
I'm setting up my dad's new iPhone 17 Pro Max using direct device-to-device transfer from his iPhone 12. The old phone's passcode worked initially, and setup progressed to…
iPhone-to-iPhone Transfer Fails After Entering the Old Passcode
I'm setting up my dad's new iPhone 17 Pro Max and trying to transfer everything directly from his iPhone 12. The setup process accepted the passcode from the…
All of my Notes disappeared after enabling iCloud sync—can I recover them?
I enabled iCloud syncing for the Notes app today so a friend could share a note with me. A few hours later, I discovered that every note I…